Community Manager

Excited about innovative educational models that place learners at the center of every decision? Enjoy collaborating with education leaders and teens to make every day count? Able to juggle multiple tasks at a time?

If so, we want to hear from you ASAP! 

Position Description:

Insight is a dynamic micro school in the heart of Durham that is working to change the face of high school education. Now in our 6th year, we are looking to add a team member who can help us handle the emerging issues and coordinate daily activities, while also helping to develop and integrate administrative functions and standard operating procedures into our school culture. 

We are seeking that rare individual who is at once a creative thinker, problem-solver, empath, innovator, collaborator, organizer, and doer. The Community Manager will help set the tone of our daily operations, work with students to address emerging needs, and support the school’s implementation of an innovative, developmentally-appropriate program that allows high schoolers to discover who they are and who they want to become.

The Community Manager will work closely with Insight’s Administrative Leadership Team and will report to the Executive Director.

Job responsibilities will include:

Administrative Support:

  • Support the leadership team. Attend weekly leadership team meetings. Take notes, track action items, conduct preliminary or follow up research, and coordinate outgoing and incoming communications as needed. Examples could range from reaching out to nonprofits that could host service-learning to emailing/ making phone calls to find and secure space for events. 

  • Research and advise the team on the effective use of various technologies to support our ongoing work. 

  • Collaborate with the team to envision, plan, develop, and implement standard operating procedures related to internal and external communications, project management, safety, and student services.

  • Assist with Admissions and Recruitment and Fundraising and Development by continuing to develop and track outreach to and follow up with key contacts in the community.

Program Coordination:

  • Track, retrieve, and archive student documents, like transcripts, IEPs, and other records. 

  • Support the Leadership Team in developing and disseminating the semester schedule, registering students, and assigning space.

  • Collaborate on the planning and implementation of school events on an annual calendar, including Orientation, Expedition Weeks, Fall and Spring Showcases, Service Week, Parent/ Teacher Conferences, Family Academy, Graduation, and Tours and Info Sessions. 

  • Collaborate with the Leadership Team to continue developing and iterating on program elements based on student engagement and response. 

Student & Community Support:

  • Staff the “front desk” of the school. Meet, greet, and monitor those coming and going. 

  • Develop procedures for triaging student needs and collaborate with school staff and students to implement those procedures. 

  • Provide support for students’ emerging issues with a tactful combination of helping in the moment and coaching them towards agency and autonomy in assessing and addressing their own needs. 

  • Communicate with caregivers to take in, relay, and/ or provide timely information related to students needs and school programs or events. 

  • Develop procedures for triaging staff needs and collaborate with the Insight team to implement those procedures. 

  • Coordinate daily events, students’ timely engagement, and the necessary tidying up before/ after. 

Qualifications:

The Community Manager will have a passion for working with teens and for developing and iterating on innovative programs that meet the needs of the community. They will be effective in building rapport with students and adults. They will have deep respect for young people, as well as empathy for the challenges they face. In addition, Insight seeks a candidate with:

  • Strong commitment to Insight’s mission and values

  • Commitment to equity, diversity, and inclusion

  • A minimum of 3 years administrative and/or program management experience

  • Excellent communication and interpersonal skills

  • Flexibility with a variety of technologies and ability to learn new ones quickly

  • Ability to collaborate and embrace flexibility, adaptability, and teamwork in a startup environment

Join our team and enjoy:

  • Workplace culture that encourages creativity, innovation, and empowerment

  • Life-changing moments in an organization that aims to change the world

  • A chance to partner with like-minded educational juggernauts that are willing to put students at the helm of their educational journey.

  • Professional development in the most current practices of learner-centered education

Salary range: $42,000-$50,000 FTE (10 months)

As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. We do not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, or national or ethnic origin.

Offers of employment are contingent upon satisfaction of certain pre-employment verifications and clearances including, but not limited to, undergraduate degree verification, criminal background check, and verification of eligibility to work in the United States.


Apply Today: We’re looking for someone who fits in well with our team and is ready to get started in early January 2025. If this opportunity excites you, please send a cover letter and resume to Susan Haws, Executive Director, Insight Colearning Center (susan@insightcolearning.org) at your earliest possible convenience.